Saturday, June 4, 2011

The Art of Conversation

I'm constantly reminded by how essential it is to have good people skills. If you can talk to people, or more importantly- listen, doors will open for you.

People like feeling like they've been heard. Isn't having a great conversation the best buzz you can have?

It's easy when you break it down:

1) Make people feel interesting- Make eye contact, smile, laugh.
2) Make them feel like they can trust you- Be non-judgmental. Keep your expression neutral.
3) Keep them talking- Ask them questions, don't relate what they say back to yourself immediately
4) Be interesting- See other sides, don't take what they say at face value. Respond with something unexpected;they have to remember you.

There's more than one story, more than what they're telling you. Dig deeper- ask for history, context, comparisons.

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